xeralovinthuq Financial Services Logo xeralovinthuq
Brisbane +61 408 513 138

Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information at xeralovinthuq.

Last Updated: March 15, 2025

This policy reflects our current practices and complies with Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information We Collect

When you use our budget preparation platform, we collect various types of information to provide you with personalized financial planning tools and services. The information we gather helps us understand your financial goals and deliver relevant resources.

  • Personal identification details including your name, email address, and phone number when you create an account
  • Financial information such as income ranges, expense categories, and budget goals that you voluntarily provide
  • Technical data including IP address, browser type, device information, and usage patterns on our platform
  • Communication records when you contact our support team or participate in surveys and feedback sessions
  • Location data to provide region-specific financial advice and comply with local regulations

We never collect sensitive financial account details like bank account numbers, credit card information, or passwords to your financial institutions. Our platform focuses on budgeting education and planning rather than direct account access.

How We Use Your Information

Your information serves several important purposes in helping us deliver effective financial planning resources. We're committed to using your data responsibly and only for legitimate business purposes that benefit your experience.

Service Delivery

We use your personal information to create customized budget templates, provide relevant financial education content, and send you updates about new features that might interest you. Your financial goals help us recommend appropriate budgeting strategies and resources.

Communication

With your consent, we'll send educational newsletters about budgeting techniques, platform updates, and invitations to financial literacy workshops. You can unsubscribe from these communications at any time through your account settings.

Platform Improvement

We analyze usage patterns to understand which features are most helpful and where users might need additional support. This helps us develop better tools and educational content for budget management.

Information Sharing and Disclosure

We maintain strict control over your personal information and never sell your data to third parties. However, there are specific circumstances where we may share information in accordance with Australian privacy laws.

  • With trusted service providers who help us operate the platform, such as cloud hosting services and email delivery systems
  • When required by Australian law or court orders, including compliance with financial services regulations
  • To protect the rights, property, or safety of xeralovinthuq, our users, or the general public
  • In the event of a business merger or acquisition, where user data might be transferred as part of business assets

Important: We never share your specific financial information or budget details with third parties for marketing purposes. Your financial planning data remains confidential within our secure systems.

Your Privacy Rights

Under Australian privacy legislation, you have several important rights regarding your personal information. We're committed to making these rights accessible and easy to exercise.

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.

Correct Information

Update or correct any inaccurate personal information in your account at any time through your profile settings.

Delete Your Account

Request complete deletion of your account and associated data, subject to legal retention requirements.

Restrict Processing

Limit how we use your information while maintaining your account for essential service functions.

To exercise these rights, contact our privacy team using the information provided below. We'll verify your identity and process your request within the timeframes required by Australian law.

Data Security and Storage

We employ multiple layers of security to protect your personal information from unauthorized access, modification, or disclosure. Our security measures meet industry standards for financial services platforms.

Technical Safeguards

Your data is encrypted both in transit and at rest using advanced encryption protocols. We regularly update our security systems and conduct vulnerability assessments to maintain protection standards.

Access Controls

Only authorized xeralovinthuq team members can access user data, and access is limited to what's necessary for their specific job functions. All access is logged and monitored for security purposes.

Data Retention

We retain your personal information for as long as your account remains active, plus an additional seven years as required by Australian financial services regulations. Budget planning data may be retained longer if needed for legal compliance.

International Data Transfers

While xeralovinthuq operates primarily within Australia, some of our service providers may be located overseas. When we transfer your data internationally, we ensure appropriate safeguards are in place.

  • Cloud storage providers in the United States that comply with Australian privacy standards
  • Email delivery services that maintain data processing agreements consistent with Australian law
  • Analytics providers that offer data localization options and privacy-compliant processing

Before transferring data overseas, we verify that receiving countries have adequate privacy protections or that our service providers have committed to Australian-equivalent privacy standards.

Cookies and Tracking

Our platform uses cookies and similar technologies to improve your browsing experience and understand how you interact with our budget planning tools. You can control cookie settings through your browser preferences.

Essential Cookies

These cookies are necessary for basic platform functionality, including keeping you logged in and remembering your budget preferences during your session.

Analytics Cookies

We use analytics cookies to understand which features are most valuable to users and identify areas where we can improve the platform experience. This data is aggregated and doesn't identify individual users.

You can disable non-essential cookies through your browser settings without affecting core platform functionality. However, some personalized features may not work as effectively.

Changes to This Policy

We review and update this privacy policy annually or when significant changes occur to our data processing practices. When we make material changes, we'll notify active users through email and platform notifications.

Minor updates, such as contact information changes or clarifications to existing practices, will be posted on this page with an updated "Last Modified" date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

If you disagree with policy changes, you can delete your account before the changes take effect. Continued use of the platform after policy updates indicates your acceptance of the revised terms.

Privacy Questions?

Our privacy team is here to help with any questions about how we handle your personal information or assist with exercising your privacy rights.

71 Grey St, South Brisbane QLD 4101, Australia
Phone: +61 408 513 138
Email: info@xeralovinthuq.com

If you're not satisfied with our response to your privacy concerns, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).